We cannot return our products only exchange !
Falaqcreativedesign.com will accept only Exchanges in India market and not returns if the following conditions are met.
Altered item will not exchange !
Only free size item will exchange. All exchange requests should be sent to firstname.lastname@example.org within 48 hours of receiving the package. You can call us on +91 7835808338 at 10am to 5pm in the working days. The tags on the product should be intact. The product should be unwashed, unused, unwear and in an undamaged condition. The item needs to be returned along with the original packaging along with original invoice and original shipping details. You can send the product to us through a reputed, registered courier services. Also mention on the back side sender name, address, mobile no with return reference code. Kindly check the product which you have to return to us.
Only item should be exchange within 10 working days, no cash refund in the any case. Returns will only be acceptable in case of Manufacturing Defects/Wrong Size/Wrong colour. Damaged/Spoiled goods will not be accepted for return/Exchange. All made to order products are non-returnable. Tampered products with missing bar/label codes are not eligible for return/exchange. Products which were exchange without original packaging and all other accessories included in the delivery box will not be eligible for return/refund.
Exchange can be done within 48 hours of receiving the package.